"DJ Consultants transformed our day-to-day workflow and made us a better, more competitive organization" |
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Case Studies - Pharmaceutical Industry
Client #1
We were brought into the New Hire Training program for District Manager.
The Goal:
- Get them up to speed quickly.
- Create a system to manage the volume of emails being received.
- Teach how to utilize the task list for follow up and assigned work.
- Design a foundation for storing and retrieving information based on job title.
DJC customized a workshop based on the responsibilities of a DM to utilize Outlook to manage
workflow, improve personal efficiency, and create a personalized time management system.
Understanding the challenges of managing a field sales team, DJC was able to show client #1 how to
use existing tools – such as Outlook, Blackberry, and iPhone to stay focused, get organized, and increase
productivity.
Client #2
Efficiency coaching was provided for groups that included RM, DM, ARM, and field sales teams.
The Goal:
- Work with individuals to address specific issues that involved time and information management.
- Provide the skills needed to use existing tools more effectively
- Organize computer and paper files.
- Implement a system to manage the top of the desk and day-to-day workflow.
- Provide skills to meet core competencies such as planning and organizing.
- Create consistency for the group on how to use email to improve communications.
DJC has delivered over 2000 one-on-one coaching sessions at the corporate level, in field offices, and
home offices.
Client #3
Provided workshops and one-on-one coaching to Human Resource Department.
The Goal:
- Conducted hands-on workshops for administrative and support personnel.
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Provided one-on-one coaching to improve workflow, eliminate unnecessary steps, and
ensure timely follow-up.
DJC was able to streamline the workflow for the new hire process. Coaching and workshops was
provided to improve personal efficiency and productivity by utilizing Outlook to its fullest potential.
"I walked out with a number of tips that wil significantly improve my organization. Prior to the workshop Outlook was simply a place I received by emails...no longer will that be the case!"
"You don't realize how much you can really grow by being organized. There are so many things in Outlook that I never knew existed."
"The results...I have learned more about Outlook today that ever before. Very helpful and very timely!"
"Excellent information and tips for getting organized and efficient."